MERCH

Thanks for purchasing our products at Pivotal Educational Services.

Our merchandise is produced on demand just for you, so we do not accept returns unless there is a defect. We work with our manufacturers to ensure your merchandise is produced with the highest quality. If there is a defect, within 30 days of purchase please email us a picture and a message stating the defect at info@pivoteducationalservices.com. In order to be eligible for a refund, your product must be unworn, unwashed, in its original packaging, in the same condition you received it, and proof of purchase or receipt is required. If your return is accepted, we will contact you with the address where you can return the merchandise.

Once we receive and inspect your returned item, we will notify you regarding the status of your refund. Refunds are based on your payment method. Please note that processing times for a refund to be credited to your credit or bank account varies depending on the policy of the institution you use.

Please feel free to contact us, if you have questions.